FAQs

Shipping

How long will it take to ship an order?

 

Once we receive your order, it is usually dispatched within 24 hours. Orders received between Friday - Sunday are dispatched the following Monday.  A Bangalore Order will take 2-3 days for the order to be shipped and delivered. Anywhere else in India, the estimated delivery period will be 5-7 days. As a company policy, we do not ship any orders on Saturday and Sunday!

I received my order and the packets were damaged. What should I do?

Don’t worry, send us an image of the product with your order number on care@hashtagjungle.com with the subject “Shipment Damaged” and we’ll take care of the rest! 

I received my order but the order is incorrect. What should I do?

Don’t worry, send us an image of the product with your order number on care@hashtagjungle.com with the subject “Shipment Incorrect” and we’ll take care of the rest! 

Where is my tracking link?

Once dispatched, you will receive a tracking link on the contact number via SMS & WhatsApp. provided with the order. Use it to follow your order's journey all the way from our warehouse to your doorstep.

 

In case you need this:

Jungle's Customer Care WhatsApp No: +917892390740

India's First

Are you really the first at bringing DIY products to India?

When we say ‘First’, We really mean it. Jungle pioneers in manufacturing Ingredient-based, Plant-Powered Products that are 10x more Effective & Safe than any Ordinary Market Product. And, Most importantly, It’s NOT a Marketing Strategy!

Ready-to-DIY

What's Ready-to-DIY?

DIY (Do-It-Yourself) An Act of making, building, creating things by yourself.

DIY, especially in Beauty, has always been a part of our culture. Look back in history and you’ll find numerous examples of our great dadis and nanis always having a fix with home remedies. From handcrafting their own Soaps to using Clays as Hair Cleanser. We at Jungle are on a mission to bring the DIY tradition back – that too in style!

 

HOW? We do this by providing you with Jungle Goodness: Ingredients that are Fresh, are unadulterated and are known for numerous benefits to skin, hair and senses.

Selfcare

What do you mean by Selfcare?

There are one billion of us on this planet. All of us are as unique as our DNAs. Then why serve products with the same formulations to all of us? Nah, doesn’t seem right to us. That’s why we created Jungle - to finally give you complete control over what you’re putting on your skin. After all, who knows You, better than You.